All orders placed on us.puma.com that ship within the 48 Contiguous U.S. states are eligible for free economy shipping when you spend $75 or more (pre-tax). Orders shipping to APO/FPO addresses, Alaska, Hawaii, Puerto Rico, and other overseas U.S. Territories are subject to a $15.00 standard shipping fee.
Want more information on expedited shipping and qualifications for FREE ground shipping? Check out our Shipping and Delivery page HERE.
We are happy to offer FREE online returns for orders placed on puma.com within 45 days of purchase. You may return your PUMA products* in their original, unused condition for a full refund.
To initiate your FREE return please click MY ACCOUNT for registered users, otherwise click HERE (You’ll just need your Order Number, which you’ll find on your order & shipping confirmation emails from our customer service team.) From there, you’ll be able to print a pre-paid shipping label or use the included QR code to drop off at one of the 3 FedEx drop off locations near you included in the email. Please be sure to note the return tracking number.
Click HERE for more information on our return policy.
Quicklinks
Quicklinks
Feeling stumped? Just try another search!
You can also try searching again using the following tips:
If you're still having trouble finding that special something, please contact our Customer Service team who will be happy to assist you.
Email: customerservice.us@puma.com
Toll-free number: 1-888-565-PUMA (7862), 7am - MIDNIGHT ET, 7 days a week
Live Chat Hours: 7am - MIDNIGHT ET, 7 days a week
INSIDE A PUMA STORE?
Scan your QR code to add products to your cart.
SCAN BARCODE
Hold your camera up to a PUMA product and scan the barcode.
