All orders placed on us.puma.com that ship within the 48 Contiguous U.S. states are eligible for free economy shipping when you spend $75 or more (pre-tax). Orders shipping to APO/FPO addresses, Alaska, Hawaii, Puerto Rico, and other overseas U.S. Territories are subject to a $15.00 standard shipping fee.
Want more information on expedited shipping and qualifications for FREE ground shipping? Check out our Shipping and Delivery page HERE.
We are happy to offer FREE online returns for orders placed on puma.com within 45 days of purchase. You may return your PUMA products* in their original, unused condition for a full refund.
To initiate your FREE return please click MY ACCOUNT for registered users, otherwise click HERE (You’ll just need your Order Number, which you’ll find on your order & shipping confirmation emails from our customer service team.) From there, you’ll be able to print a pre-paid shipping label or use the included QR code to drop off at one of the 3 FedEx drop off locations near you included in the email. Please be sure to note the return tracking number.
Click HERE for more information on our return policy.
Quicklinks
Quicklinks
Supply Chain Update: As our supply chain takes every precaution for the health and safety of their staff members and our customers, you may experience longer than expected delivery times.
Our #1 priority is getting your order to you as quick as possible, without sacrificing quality and accuracy. As soon as you place your order, we send it to our warehouse for processing and shipping.
During checkout choose your preferred shipping option – we’ll provide an estimated delivery date based on your shipping selection, delivery address, and where the item(s) ship from.
Check out our shipping info below, then sit back and enjoy the wait. We promise it is worth it.
P.O. Boxes:
Ground:
Economy – Alaska, Hawaii, APO/FPO addresses and U.S. Territories:
Expedited:
Next Business Day:
Direct Signature Required
To ensure the safe delivery of your packages, PUMA may require a signature at the time of delivery for larger orders or higher priced items. Once you place your order, we will let you know our estimated delivery date and if your signature will be required. Deliveries are made to the address on the mailing label, not to an individual recipient, so we will accept signature from anyone at the residential or business delivery address. Unfortunately, we will not accept signatures or requests for change of address on the delivery door tag, but if we miss you the first time, the carrier will attempt delivery two more times.
